Privacy Policy

Last updated: 24 June 2026

1. Information We Collect

We collect the following categories of information so we can deliver our digital products and run our store:

• Account information — your name, email address, phone number, password, and any profile details you provide when you create a MAXBIC account.
• Order & payment information — the digital products you buy, billing details, currency (NGN or USD), and transaction references. Card and payment-credential data is collected and processed directly by our third-party payment processor, TransactPay, not stored by us.
• Usage information — pages viewed, products browsed, downloads, license activations, and other interactions with the store.
• Device & log information — IP address, browser type, operating system, device identifiers, referring pages, and timestamps collected automatically when you use our site.

2. How We Use Your Information

We use your information to:

• create and manage your account and deliver your digital purchases via download links, license keys, or dashboard access;
• process payments, issue receipts, and handle refunds;
• provide customer support and respond to your enquiries;
• secure our platform, prevent fraud, and enforce our terms;
• improve our products, services, and user experience;
• send service messages and, where you have consented, marketing communications you can opt out of at any time.

3. Sharing & Disclosure

We do not sell your personal data. We share information only with trusted parties who help us operate the store, and only to the extent necessary, including: our payment processor (TransactPay) to complete transactions; hosting, infrastructure, and analytics providers; and product or content licensors where required to deliver a purchase. We may also disclose information where required by law, court order, or a valid request from a competent Nigerian authority, or to protect our rights, users, and platform.

4. Data Security

We apply appropriate technical and organisational measures — including encryption in transit, access controls, and secure infrastructure — to protect your personal data against unauthorised access, loss, or disclosure. No method of transmission or storage is completely secure, so while we work hard to safeguard your information, we cannot guarantee absolute security.

5. Your Rights Under the NDPR

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data, subject to our legal and contractual obligations;
• object to or restrict certain processing, and withdraw consent at any time;
• request a portable copy of the data you provided to us;
• lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, contact us using the details in Section 8.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart and preferences, secure your session, and understand how the store is used. You can control or disable cookies through your browser settings, but some features of the store may not work properly without them.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version here and update the "Last updated" date above. Your continued use of the store after changes take effect constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR).